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Commencing official operations in 2003, Etihad Airways is the second largest airline based out of the United Arab Emirates, after Emirates Airways, and has its head office based in Khalifa City, Abu Dhabi.
Operating more than 1 000 flights per week, Etihad services South African destinations such as Johannesburg, Cape Town and Durban, on selected routes, as well as 120 passenger and cargo destinations in the Middle East, Africa, Asia, Australia and the Americas.
The airline’s first ceremonial flight landed at Al Ain on 5 November, 2003, while later in the same month Etihad commenced commercial operations throughout the Middle East, with a launch of initial services to Beirut.
Established as the second flag carrier in UAE by royal decree issued by Sheikh Khalifa bin Zayed Al Nahyan, the airline formed its own airline alliance in 2015, which includes: Alitalia, Jet Airways, Niki, Air Serbia, Air Seychelles and Etihad Regional.
In October 2016, Etihad was rated one of a small number of 5-star airlines operating across the globe by Skytrax.
As of September 2013, the airline runs successful operations to 116 passenger and cargo destinations, across all six inhabited continents, one of the few carriers worldwide, to offer this kind of extensive network. 2015 saw Etihad Airways carry 14.8 million passengers across the globe – a 22.3% increase from the previous year, delivering a revenue of US $9 billion.
Flight & Cabin Classes
Coral Economy Class
This standard economy class cabin offers comfortable, modern seating with a cradle recline and 32-34 inches of seat pitch. All seats offer 10-inch personal screens, a large entertainment library of movies, television shows, games and music as well as three-course fresh meals and a beverage service offered on all long-haul flights.
Pearl Business Class
Business class on widebody aircraft offers 6ft 1-inch full flat beds, three course fine dining and wine options on long haul flights, and a 15-inch widescreen television, as well as a build-in seat massage function.
Diamond First Class
Passengers are offered their own private suite inclusive of a 6ft 8-inch fully flat bed, mini-bar, wardrobe, in-build seat massager and 23-inch television screen. There is also a changing room on-board, and first class travellers have access to their own personal chef, offering three course meals and expertly selected wines and champagnes.
In-flight entertainment consists of Etihad’s E-Box entertainment library, including over 155 movies, more than 275 popular television shows, seven live television channels featuring live sport and news, a sport24 channel, extensive music library, 16 radio channels and up to 60 games.
The 2017 Fleet
As of July 2017, Etihad holds 122 Airbus and Boeing aircraft in its fleet.
- 2 x Airbus A319-100
- 23 x Airbus A320-200
- 10 x Airbus A321-200
- 19 x Airbus A330-22
- 6 x Airbus A330-300
- 3 x Airbus A340-500
- 7 x Airbus A340-600
- 9 x Airbus A380-800
- 5 x Boeing 777-200LR
- 19 x Boeing 777-300ER
- 11 x Boeing 787-9
- 4 x Airbus A330-200F
- 5 x Boeing 777F
For all economy class routes, passengers are permitted two checked in items of luggage, not weighing more than 23kg each. Business and first class passengers are permitted two items of checked in luggage as well, not weighing more than 32kg per bag.
Hang baggage is restricted to the following dimensions: 115cm or 40 x 50 x 25cm, while economy class travellers can carry one bag, weighing up to 7kg, and business and first class travellers are permitted two bags, not weighing more than a combined total of 12kg.
For more information on baggage allowances, visit the Etihad Airways website.
Frequent Flyer / Rewards Programme
Frequent flyers are offered the opportunity to become an Etihad Guest Member and earn additional miles every time they fly with Etihad, or any one of their airline partners. They can also visit any one of their online stores.
As an Etihad Guest Member, travellers can enjoy membership benefits to over 400 destinations, as well as privileges such as priority boarding, lounge access, reduced excess baggage fees, discounts on hotel stays, car rental and more.
Contact Etihad Airways in South Africa
Etihad guest service centre in Johannesburg: 0860 123150
Reservations and ticketing: (+27) 11 343 9140
Four Commerce Square, 39 Rivonia Road, Sandhurst, Sandton
Etihad Airways in the the news
Etihad Airways leads the pack for 2016
The second largest airline in the United Arab Emirates, Etihad Airways, has once again collected what can only be one of the most prestigious titles in the travel industry – ‘World’s Leading Airline’ for 2016. This marks the 8th consecutive year that Etihad Airways has managed to scoop this notable accolade.